Online Since 1997
OurCustomWeddingRings.com is a division of Quality Merchandise Brokers, Inc., founded by Michelle Rahm. QMB, Inc. began its Internet operation clear back in 1997. Since then, we have helped thousands of individuals expand their jewelry collections with premium quality fine jewelry. To address the growing interest in green-minded and conflict-free gemstones, OurCustomWeddingRings.com was established in 2009 offering lab-grown and other alternative gemstone engagement rings. Because we have a long history of serving individuals online, you can feel confident knowing you can trust us. We employ knowledgeable, educated staff to answer your questions and wok with you on your projects.
The Golden Rule
Quality Merchandise Brokers, Inc. is a Christian-woman owned business. As such, we believe in The Golden Rule: treating the people the way we’d like to be treated. We do not believe in discriminating against anyone based on race, sexual preference or religion. We are happy to help anyone who wants an amazing piece of jewelry.
Note, however, we will refuse to create something we deem as evil, vulgar, foul or hateful. We like to keep things positive around here.
Awesome Customer Service
We believe in serving you as best we can. In most cases, an actual knowledgeable human being will answer the phone to help you. In the event you do receive voicemail, it means we are busy helping someone else. Know that if you leave a message, someone will call you back soon.
We believe in responding to emails as soon as possible. If you haven’t received a response, call us 970-535-4139. It’s possible your email didn’t reach us. We hope you believe in responding as well. If we send you a quote or email that warrants a response, please be kind and courteous to give us a reply, even if the reply is “we’re moving in a different direction, thanks for your time.” We won’t be offended.
We believe in being honest. Sometimes we may seem a bit too honest. We’re just trying to do our job as best we can. You’ve contacted us for our professional opinion, so that’s what we’ll give you. Often our professional opinion means we make less money, but that’s fine. Sometimes we recommend a smaller stone, other times we recommend a larger one. It depends on the stone and the circumstances. You can take our advice or leave it. We won’t be offended. Our goal is to make sure you will LOVE the ring forever.
Ethically Sourced Jewels & Materials
Our membership in several jewelry and gem-related organizations ensures we have lots of sources for your perfect natural diamond or gemstone. Whether it’s a colorless diamond or fine Burmese ruby, we can find it. Our reputable suppliers have a proven track record of practicing ethical trade, so you can be sure your natural diamond or gemstone is conflict free and all treatments are disclosed.
We believe we are blessed beyond measure in the US. That’s why we believe in helping those less fortunate. Not only are we involved in local non-profits, we are actively involved in humanitarian efforts in Madagascar. See below for more details, or visit GemsOfMadagascar.org
Affiliations & Memberships
Our company is proudly the first Internet-based member of the American Gem Trade Association. We are listed with the Jewelers’ Board Of Trade (#02198992), so you can feel confident in our products and service.
Michelle currently serves as Founding President of the Mile High GIA Alumni Association of Colorado since 2008. Michelle serves on the board of the Rocky Mountain Jeweler’s Association and is proud to be the first Internet jeweler to earn SJTA Certified Jeweler Status. She is a proud Rotarian, being an active member of the Longmont Rotary Club.
To the right is a Business Spotlight interview Michelle did with the Mead area Chamber of Commerce in 2010.
Awards and Recognition
1995 Extra Mile Award, Amrion, Inc., for persistence and dedication to the principles and ideals of outstanding customer service.
2003 University of Wisconsin-Platteville, College of Business, Industry, Life Science and Agriculture Outstanding Business Alumnus
2009, 2010, 2011, 2012 & 2013 GIA Alumni Association, Mile High Chapter Leadership Award
2011 GIA International Leadership Award
Michelle was honored to be featured by GIA for her humanitarian work in Madagascar. To read the article, please visit: http://www.gia.edu/gia-news-research/internet-jewelry-pioneer-creates-non-profit-help-madagascar-children
Michelle has spoken to a number of groups, written articles and been an interview subject for a number of leading trade, Internet and media outlets, including InStore magazine, the Denver Post, Life & Style Weekly magazine, NBC’s Dateline, National Geographic and others. She has been featured in numerous articles for her humanitarian work in Madagascar.
About Michelle Rahm
It’s my honor to tell you about myself. I grew up in Dubuque, Iowa, where I lived for 18 years. When I was old enough to make my own decision, I moved across the Mississippi river to Wisconsin. I attended the University Of Wisconsin, Platteville, where I earned a Bachelors Degree in Business Administration and a Minor in Spanish. Those were some of the best four years of my life. I was active in my sorority, Theta Phi Alpha, and a member of two honor societies. I put myself through college by waiting tables at a local restaurant. It was hard work, but I wouldn’t trade it for anything.
In 1989 I moved to Westfield, Massachusetts to spend my last semester attending Westfield State College as a Domestic Exchange Student. What an awesome experience that was! It was a bit of a culture shock moving from a place where I said hello to everyone I passed on the street. But the life lessons I learned were priceless. Spending each weekend traveling the area, including frequent trips to Montreal, was amazing. I got to know New England like the back of my hand.
Coincidentally, my first job out of college, in 1989, was an Account Manager for a company on the Internet. It was a resume matching service similar to modern-day Monster.com. Companies paid upwards of $50,000 for a computer, modem and access to our database. It was a great idea, but alas, it was way before it’s time.
In March of 1990, I made the best decision of my life and followed my parents to Colorado. Colorado has been such a blessing. I met my husband, Marv, here. We got married in 1992 and our son, Joshua, was born 10 months later! No math needed! 😉
I love spending time with my family hiking, camping, playing golf, playing board games, skiing and more. I also enjoy health and fitness. My favorite fitness activities are running and Zumba.
After seven years in corporate management, I decided I needed a change. As you know I founded my Internet business in 1997. There wasn’t a lot of competition back then. I was selling lots of different things. But in 1999, I decided to focus on jewelry. I started JewelryImpressions.com as a division of QMB. When I began offering engraving services, sales really took off. So I invested in some engraving machines and EngravingShop.com went live in 2003. Although I loved engraving, I was a bit overwhelmed with everything an engraving business requires, so I sold EngravingShop.com in 2007. As time passed, the bulk of my jewelry sales became Chatham stones set into custom jewelry. So in 2009, OurCustomWeddingRings.com was born.
In February 2006, I earned my Graduate Gemologist Diploma from the Gemological Institute of America (GIA). I absolutely love gemology and enjoy sharing what I know. My favorite part of my job is working one-on-one with clients. Don’t feel bad if you keep me on the phone for an hour. I’ll enjoy it! I love talking to and learning about people.
I look forward to helping you on your next project. Thank you for considering OurCustomWeddingRings.com
Michelle M. Rahm
President, QMB, Inc., GIA Graduate Gemologist
Improving Lives In Madagascar
We get our hands dirty!
In 2014 Michelle went to Madagascar to learn about the geology and mineralogy of the country and to visit some of the mining localities she learned about in her studies to be a Graduate Gemologist. However, it wasn’t the sparkly colorful gems that caught her eye. It was the children…the little gems of Madagascar. Michelle founded www.GemsOfMadagascar.org in 2015 and visits the country for about two months each year doing humanitarian, clean water, sanitation and hygiene projects among others.
Of course, our favorite project is our Children’s Choir, which performs to tourists while the adults sell hand-made items to attendees. This project has helped children and families earn money for a more promising future.
We love our time in Madagascar and always have new projects underway. If you would like to partner with us on our efforts to change lives in Madagascar, please Contact Us.
Things we do
Our favorite project: Ankevohevo Children’s Choir